| Q. |
Where are the photos taken |
| A. |
Over the Pacific Ocean from Sydney Australia |
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| Q. |
How do I know that the photo was taken on the day stated? |
| A. |
The site itself is the proof that the photos are from the date stated. Every day is listed and all of the photos are different. We have included photos taken during bad weather and no photos are listed when we have had a technical failure. |
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| Q. |
Are the colors in the photos original or have they been enhanced by filters or in Photoshop? |
| A. |
The photos are taken without the use of colored lenses and the colors are not edited in Photoshop. The colors are true to life. |
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| Q. |
What is the personal caption? |
| A. |
A caption can be added above the date to give your sunrise photo that personal touch. It can be as simple as the baby’s name for a birth or the couple’s names for a wedding. Some customers have added quotations from poetry, songs or the bible. For babies you can also add details of interest such as the time of birth, the weight and the length. The caption can be as long as the customer wants. It can also be on more than one line.
Caption Suggestions |
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| Q. |
How long can the personal caption be? |
| A. |
The personal caption can be as long as the customer wants. We can adjust the size of the text to suit. It can also be on more than one line. |
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| Q. |
What are the prices for photos and postage? |
| A. |
Please see Products and Prices. |
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| Q. |
How long after payment until I receive my print? |
| A. |
Please see Delivery and Returns. |
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| Q. |
How big are the photos? |
| A. |
The photos are 600 x 250mm (24 x 10inch). This includes the white border and text. |
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| Q. |
Can I order different size photos? |
| A. |
Yes, additional fees will apply. Prices on application.Please Contact Us |
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| Q. |
Can I order photos for dates in the future? |
| A. |
Yes, send us an email via Contact Us and we will contact you with a reminder email and sample photos after the day. |
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| Q. |
What if I don"t like my photo or frame? |
| A. |
If you are unsatisfied in any way with the quality of the print or if the goods are damaged in the mail we offer a no questions asked replacement or full refund on the return of goods. |
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| Q. |
Do everysunrise.com do framing? |
| A. |
Yes we have a number of framing options depending on your budget and taste. These options are available when ordering. Please see Products and Prices |
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| Q. |
What payment methods do Every Sunrise accept? |
| A. |
Payment can be made by Credit Card, Paypal, Bank Transfer and by redeeming a Gift Certificate. |
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| Q. |
What are the banking details for Every Sunrise if I want to pay by bank transfer? |
| A. |
Bank: St George, Name: Every Sunrise, BSB 112879, Acc 127892608. |
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